Rabee M.

★★★★★

★★★★★

February 27, 2022

We purchased a new house in West Hollywood and we needed to do a complete remodeling. Kitchen, bathroom,flooring and New heating and air conditioning system. We interview 6 companies and we choose Home Upgrade Specialist. Nitai was a great professional man to work with. They helped us getting rebate ($6,600!!!) from the utilities company. The kitchen and bathrooms looks beautiful! The whole process was smooth and super professional. Even though the price was not the cheapest we don't regret making this choice. We received 3D design prior to starting work and its matches exactly like the design! We convert our HVAC system to heat pump and upgrade our electrical panel (check Tech Clean CA rebate program we got through them the $6,600 rebate) Thank you Home Upgrade specialist and thank you Nitai and the team! (Aden, Melrose and Amber)

Joe R.

★★★★★

★★★★★

June 15, 2021

We are so happy with our decision to use Home Upgrade Specialist (HUS) for our HVAC install. We live in a 2-story historic craftsman that has never been gutted (so, lathe & plaster, no natural channels for running duct, and a desire to keep it's historic integrity). We did already have central heating on the first floor through giant iron floor vents, but nothing on the 2nd floor, and no insulation. With new babies in the house, that was becoming unbearable with the recent heat waves we had. First, we had to upgrade our electric panel to support HVAC. HUS handled that and coordinated all the inspections and permits. Second, the HVAC. Given the magnitude of this, we certainly took our time making sure we were investing in what was best for us and the house. There was never any pressure from Simon and team to hurry up. They were always very up front with costs and estimates, and when I ran them by my contractor friends, try friends would say "yeah, sounds about right given what you have". The easiest solution would have been to replace the 1st floor central and do mini-splits upstairs, but we were able to get creative and find channels in the roof chases to run duct. So we went for it and did full central HVAC - 2 separate systems. The cost wasn't much more than going for the mini-split option. Once we were ready to go forward and had all our questions answered, the HUS team was ready to go on our schedule. A truck arrived on a Monday morning with all the equipment, and by Thursday, we had ice cold AC. FINALLY, right before we went forward with install, we asked if it would be possible to move the floor vents to the wall (which I didn't think were think enough to support ducts and vents). Simon's foreman pod a visit and said it would be no problem at all and they could send a hardwood floor guy out after to fix the holes left in our floor. So, in the end, this was a 3 phase job: 1. Upgrade electrical panel 2. Install dual zone HVAC system 3. Relocate floor vents and patch hardwood floor And Simon and his team at Home Upgrade Specialist handled all of it (we separated steps 1 and 2 by a few months due to COVID). It was a large job, but Simon and his team handled it with ease and made sure to take consideration for our old home with its nuances that weren't meant for 21st century luxuries. I would highly highly recommend Home Upgrade Specialists for HVAC installs - and particularly if you're wondering if it's possible in an old craftsman without compromising the character or charm of your home. Edit on 6/30/2021 - The moment of truth has arrived with our new LADWP bill that includes a full 2-month period using our new system. It hardly made a dent! Overall, our May/June bill was $100 more than the March/April bill and it's actually $30 LESS than our same bill from 2020 when we were running portable units inside our home. So. wow wow wow wow WOW!

Sunil H.

★★★★★

★★★★★

May 14, 2021

Home Upgrade Specialist 248 reviews Claimed Heating & Air Conditioning/HVAC Closed8:00 AM - 6:00 PM Hours updated over 3 months ago Photos & videos See all 226 photos Photo of Home Upgrade Specialist - Los Angeles, CA, US. FREE Service Call with same day repair! call now to schedule and appointment with one of our certified technician. Photo of Home Upgrade Specialist - Los Angeles, CA, US. Home Upgrade Specialist ® | HVAC Optimization | AC Optimization | Los Angeles Photo of Home Upgrade Specialist - Los Angeles, CA, US. Home Upgrade Specialist ® | Heating and air conditioning | Repair and Tune-up Photo of Home Upgrade Specialist - Los Angeles, CA, US. Home Upgrade Specialist ® | HVAC Optimization | Our Technicians Photo of Home Upgrade Specialist - Los Angeles, CA, US. Bathroom Remodel, Before and After Photo of Home Upgrade Specialist - Los Angeles, CA, US. Photo of Home Upgrade Specialist - Los Angeles, CA, US. Photo of Home Upgrade Specialist - Los Angeles, CA, US. Photo of Home Upgrade Specialist - Los Angeles, CA, US. Home Upgrade Specialist ® | Thermostat Replacement | Nest Thermostat | Los Angeles Photo of Home Upgrade Specialist - Los Angeles, CA, US. Home Upgrade Specialist ® | Heating and air conditioning | Repair and Tune-up Photo of Home Upgrade Specialist - Los Angeles, CA, US. Home Upgrade Specialist ® | Heating and air conditioning | Repair and Tune-up Photo of Home Upgrade Specialist - Los Angeles, CA, US. Home Upgrade Specialist ® | Thermostat Replacement | Nest Thermostat | Los Angeles Photo of Home Upgrade Specialist - Los Angeles, CA, US. Bedroom unit. We had it mounted to align with the hallway and it blows air down the hall and even into the bathroom. Photo of Home Upgrade Specialist - Los Angeles, CA, US. Photo of Home Upgrade Specialist - Los Angeles, CA, US. New HVAC project | Los Angeles | Home Upgrade Specialist Photo of Home Upgrade Specialist - Los Angeles, CA, US. AC installation in Venice beach by Home Upgrade Specialist. 833-446-6387 Photo of Home Upgrade Specialist - Los Angeles, CA, US. Family room. These Emura units are stylish, contain a magic eye to detect body in the room and "3D" airflow. Photo of Home Upgrade Specialist - Los Angeles, CA, US. Home Upgrade Specialist ® | Heating and air conditioning | Repair and Tune-up Photo of Home Upgrade Specialist - Los Angeles, CA, US. Home Upgrade Specialist ® | Heating and air conditioning | Repair and Tune-up Photo of Home Upgrade Specialist - Los Angeles, CA, US. New HVAC project | Los Angeles | Home Upgrade Specialist Photo of Home Upgrade Specialist - Los Angeles, CA, US. Home Upgrade Specialist ® | Heating and air conditioning | Repair and Tune-up Photo of Home Upgrade Specialist - Los Angeles, CA, US. Home Upgrade Specialist ® | Heating and air conditioning | Repair and Tune-up Photo of Home Upgrade Specialist - Los Angeles, CA, US. Bathroom Remodel, Before and After Photo of Home Upgrade Specialist - Los Angeles, CA, US. Solar and HVAC Installation in Sherman Oaks CA Photo of Home Upgrade Specialist - Los Angeles, CA, US. Home Upgrade Specialist ® | HVAC Optimization Services Offered Verified by Business A/C Installation Heater Repair Emergency Services Air Duct Installation Heater Installation A/C Repair Residential Services Air Duct Repair Other Heating & Air Conditioning/HVAC Nearby Sponsored Air Care 110 0.3 miles away from Home Upgrade Specialist L S. said"I recently bought a new home. Well, a year ago now. I've been going back and forth with the builders over a problem I was hearing in the piping and tankless water heater. Of course, my builders told me to go through Rheem. I…"read more in Heating & Air Conditioning/hvac Kaldess AC 164 C J. said"Juda and his crew both had really great advice for my existing AC and also installed a smaller AC in another room which helped me to solve the heat problems in the house for the summer. I bid the job initially to several companies…"read more in Heating & Air Conditioning/hvac Dave’s Heating & Air Conditioning 70 Amy R. said"These guys are great!! My furnace went out the week of Christmas. Dave & his son, Michael, came quickly & gave it a thorough inspection & cleaning. They looked for all the less expensive things that could be wrong, but when we…"read more in Heating & Air Conditioning/hvac About the Business Business owner information Nitai S. Business Owner Home Upgrade Specialist ® is a professional team when it comes to smarter, more efficient living. From HVAC installation, repair and replacement alongside, Roof replacement, Solar panels installation, high efficiency windows, exterior paintwork, chemical-free insulation and other vital s… COVID-19 updates "After the flurry of layoffs, stay-at-home orders, furloughs, and considerably new government regulations, many businesses are now juggling how to resume “regular” business. HOME UPGRADE SPECIALIST is operating at full capacity- full steam ahead! In doing so we would like…" Read more Posted on June 28, 2021 Location & Hours Map 733 N La Brea Ave Ste 200 Los Angeles, CA 90038 Fairfax Serving Los Angeles, CA Area Mon 8:00 AM - 6:00 PM Tue 8:00 AM - 6:00 PM Closed now Wed 8:00 AM - 6:00 PM Thu 8:00 AM - 6:00 PM Fri 8:00 AM - 6:00 PM Sat Closed Sun 8:00 AM - 6:00 PM Edit business info Amenities and More Staff wears masks Masks required Accepts Credit Cards Accepts Cryptocurrency LGBTQ-owned Women-owned Share Your Experience Would you recommend this business? Ask the Community Ask a question Q: Do you install Trane units? A: Hello Sandra, We are American standard dealers. While American Standard and Trane Systems trade as different brands, the two are in fact the same company. American Standard has a reputation as one of… more Cara R., Business Customer Service 10 months ago Q: Do you install window AC units? A: Hi Carm, We do not install window AC units. Please check our ductless mini split system as a great modern, efficient and quiet alternative system… more Cara R., Business Customer Service 2 years ago 1 person found this helpful Recommended Reviews Your trust is our top concern, so businesses can't pay to alter or remove their reviews. Learn more. Search within reviews Search within reviews Yelp Sort Marilou O. Los Angeles, CA 00 Start your review of Home Upgrade Specialist. Rabee M. Houston, TX 36115 2/27/2022 We purchased a new house in West Hollywood and we needed to do a complete remodeling. Kitchen, bathroom,flooring and New heating and air conditioning system. We interview 6 companies and we choose Home Upgrade Specialist. Nitai was a great professional man to work with. They helped us getting rebate ($6,600!!!) from the utilities company. The kitchen and bathrooms looks beautiful! The whole process was smooth and super professional. Even though the price was not the cheapest we don't regret making this choice. We received 3D design prior to starting work and its matches exactly like the design! We convert our HVAC system to heat pump and upgrade our electrical panel (check Tech Clean CA rebate program we got through them the $6,600 rebate) Thank you Home Upgrade specialist and thank you Nitai and the team! (Aden, Melrose and Amber) Teal O. Los Angeles, CA 3102 2/25/2022 I had an HVAC system installed and it's been issue after issue and it's still not been completely resolved. During quoting I was told with confidence the ducting would fit between the roof and ceiling of my home. It didn't. External ducting adding a good more to the total. I feel like a simple measurement could have avoided this unexpected piece. There was some imperfections where the vent was in my kitchen, but it was fine otherwise after completion. The much worse parts came after the installation. Once summer came and the AC was being used more, the downstairs had built up water damage that we eventually learned came from the HVAC drainage that was piped down an existing old pipe in the building that was no good. This building was built in 1925 and they should have checked before using it. This required a home insurance claim to get the water damaged fixed and they temporarily moved the drainage to just drain directly onto the roof. I've repeatedly called them and they still haven't come back to fully address where the water should drain. This is a flat top white roof and the water draining onto the roof is not a long term solution. As if that wasn't bad enough, during the first heavy rain after installation I woke up to multiple water leaks coming from the ceiling where the vents were. At least they came that day to seal it, but now there's this ugly black seal around the ducts on the white roof. It would have been nice if they painted it white, but at this point, I'm just too frustrated to call them about it since I'm already waiting for them to deal with the draining. UPDATE: since this review, they have addressed the lingering issues. Joe R. Los Angeles, CA 951310 6/15/2021 6 photos We are so happy with our decision to use Home Upgrade Specialist (HUS) for our HVAC install. We live in a 2-story historic craftsman that has never been gutted (so, lathe & plaster, no natural channels for running duct, and a desire to keep it's historic integrity). We did already have central heating on the first floor through giant iron floor vents, but nothing on the 2nd floor, and no insulation. With new babies in the house, that was becoming unbearable with the recent heat waves we had. First, we had to upgrade our electric panel to support HVAC. HUS handled that and coordinated all the inspections and permits. Second, the HVAC. Given the magnitude of this, we certainly took our time making sure we were investing in what was best for us and the house. There was never any pressure from Simon and team to hurry up. They were always very up front with costs and estimates, and when I ran them by my contractor friends, try friends would say "yeah, sounds about right given what you have". The easiest solution would have been to replace the 1st floor central and do mini-splits upstairs, but we were able to get creative and find channels in the roof chases to run duct. So we went for it and did full central HVAC - 2 separate systems. The cost wasn't much more than going for the mini-split option. Once we were ready to go forward and had all our questions answered, the HUS team was ready to go on our schedule. A truck arrived on a Monday morning with all the equipment, and by Thursday, we had ice cold AC. FINALLY, right before we went forward with install, we asked if it would be possible to move the floor vents to the wall (which I didn't think were think enough to support ducts and vents). Simon's foreman pod a visit and said it would be no problem at all and they could send a hardwood floor guy out after to fix the holes left in our floor. So, in the end, this was a 3 phase job: 1. Upgrade electrical panel 2. Install dual zone HVAC system 3. Relocate floor vents and patch hardwood floor And Simon and his team at Home Upgrade Specialist handled all of it (we separated steps 1 and 2 by a few months due to COVID). It was a large job, but Simon and his team handled it with ease and made sure to take consideration for our old home with its nuances that weren't meant for 21st century luxuries. I would highly highly recommend Home Upgrade Specialists for HVAC installs - and particularly if you're wondering if it's possible in an old craftsman without compromising the character or charm of your home. Edit on 6/30/2021 - The moment of truth has arrived with our new LADWP bill that includes a full 2-month period using our new system. It hardly made a dent! Overall, our May/June bill was $100 more than the March/April bill and it's actually $30 LESS than our same bill from 2020 when we were running portable units inside our home. So. wow wow wow wow WOW! See all photos from Joe R. for Home Upgrade Specialist Business owner information Cara R. Business Customer Service 6/28/2021 Dear Joe, Thank you for your thoughtful review of our team at HUS. We are so happy we were able to take on a big job for you while taking into consideration the condition of your home. We hope your new babies are enjoying the AC! Again, we truly appreciate your review and business. We are ready for you when you need us in the future! Customer Service Team Home Upgrade Specialist Read more Rita H. Santa Monica, Los Angeles, CA 41 3/17/2022 This is my first Yelp review because I had to jump on and say something. I would give zero stars if I had an option. The sales guy was nice, knowledgeable and responsive until we signed the contract and made the deposit payment. Then we started waiting for the permit. There was no single follow up from the company but I had to keep texting, calling the sales guy and the office to find out what's going on. The units were finally installed after two months and they were crickets regarding the remaining process re: HERS test and final inspection until they found out that we have a remaining balance of $1,000. The lady on the phone insisted that we make the payment and then they'll send the rest of information. I did and then she sent the wrong link for scheduling the inspection. I asked for the correct link and she said that she won't until I pay the remaining balance of $300 for the HERS test. So, I have paid more than $10k to get the ac installed but they're holding off on sending correct information for $300 remaining balance? For all intents and purposes I wanted this to be smooth and less of a pain on my end and now this Amber lady is making it all impossible. Sunil H. Central LA, Los Angeles, CA 307121 5/14/2021 1 photo It's rare to find a vendor that cares so deeply about providing quality service and customer experience at every touch point. HUS is one of those rare finds; not only was the installation of my rooftop HVAC unit a seamless and stress-free process, but it was honestly one of the best values I could find anywhere in Los Angeles. Of the several quotes I received, HUS was the most thorough in providing me with the right solution for my needs. They offered me ways to save on expenses and cost that other vendors did not even think to suggest. I felt that HUS was always transparent; I worked closely with Simon - the manager/owner - who cares deeply about his customers, and will go to great lengths to ensure HUS' work is to the customer's satisfaction. I feel fully confident referring HUS for HVAC installations, maintenance, and related services, and I will certainly be working with them in the future for my HVAC needs.